Retail

We help retailers and brands understand how processes and technology have evolved and where the opportunities exist to improve end-to-end profits with our retail services.

 

Our retail eCommerce solutions offer businesses with the exact techniques to make their retail business one that thrives on the technologically savvy world we live in today. Customers no longer simply shop in store. They shop online, through mobile applications, through social applications and on tablets. The more consumers are able to connect, the more they are willing to buy. Understanding the trends of consumers today and how your retail store can take advantage of these trends is what i95Dev can do for you.

Customers today want flexibility. They want to be able to connect to your retail store wherever they are. It is no longer acceptable to strictly have a physical store or a stagnant website; you need multiple methods of eCommerce applications to truly engage the customer. By offering your customers multiple channels to find your products and purchase them, your sales will increase and customer satisfaction will soar.

In order to stay successful, your retail store needs to shift with the times. When you increase the number of touchpoints that you offer your customers, you will greatly increase your sales. The main goal is to increase the opportunities to engage with customers, increasing the chance to make a sale with each new touchpoint.

With retail sales shifting rapidly from store early to online across channels, sector specific retailing is becoming ever more critical. We are vertical and have much better understanding of our client’s needs and where is that they are trying to get to and how to implement that improvement. This vertical approach has been the key to i95Dev eCommerce growth and attains long standing relationship with clients. Having established a clear leadership in eCommerce, we serve clients from various verticals including:

  • Clothing & Accessories
  • Footwear
  • Food & Beverage
  • Electronics & Appliances
  • Furniture & Home Furnishings
  • Cars & Automotive Goods
  • Travel & Accommodation
  • Industrial Equipment
  • Lifestyle Services
  • Sporting Goods, Books & Music
  • Stationery & Office Equipment
  • Pharmaceutical, Health & Beauty

The experts at i95Dev have extensive experience in multi-channel retailing. They understand the importance of sector specific retailing. The vertical approach to eCommerce that i95Dev takes, gives your retail store the upper edge on the competition.

Business Intelligence
Leveraging intelligence for smarter decisions
  • Business Planning
  • Price Management
  • Decision Support
  • Predictive Insights
  • Business Analytics
  • Financial Planning

Marketing & Promotions
Provide the right product promotions to the right customer in the right manner at the right time
  • Campaign Management
  • Search Engine Optimization
  • Online Marketplaces
  • Email Marketing
  • Gift Certificate Management
  • Coupon Management
  • Affiliate Marketing
  • Conversions Management
  • Web Analytics & Reporting

Multichannel selling
Create a unified experience across the Store, Mobile and Social channels
  • Web Commerce
  • Mobile Commerce
  • Social Commerce
  • Point of Sale
  • Mobile POS
  • Catalog Management
  • Store Management
  • Custom Design & Development
  • Managed Hosting

Payment & fulfillment
Real-time payment & fulfillment processing to deliver products with speed and accuracy
  • Payment Gateways & Security
  • Currency Conversion
  • Tax Calculation
  • Payment Validation
  • Fraud & Prevention
  • Logistics Management
  • Picking & Packing Management
  • Freight Cost Calculation
  • Delivery Management

inventory & orders
Accurate and timely visibility into current and projected orders, inventory, and relevant supply chain
  • Sales Order Management
  • Purchase Management
  • Warrantee/Returns Management
  • Product Management
  • Warehouse Management
  • Price Management
  • Inventory Management
  • Vendor Management

Connectors
Connected interactions create actionable insight by supporting a cross-channel view
  • Facebook Connect
  • YouTube Connect
  • ERP Integration
  • POS Integration
  • CRM Integration
  • EDI Integration
  • WHM Integration

Customers relations
Enable personalized, information driven interactions with your customers
  • Account Management
  • Customer Segmentation
  • Loyalty Management
  • Social CRM
  • Store Credit System
  • Customer Service
  • Support

Increased Sales
With more methods to reach potential customers your retail store has the opportunity to make more sales. Implementing eCommerce along with mobile marketing, social commerce and kiosks throughout the store gives your retail operation more visibility giving customers more opportunities to purchase your product, increasing your sales.

Promotions
With many methods to send customers promotions including email marketing, search engine optimization, coupon management and affiliate marketing you will increase the awareness of your retail store’s promotions to help you increase sales.

Efficient Delivery
Providing customers with real-time order fulfillment and payment processing offers them the efficient service that they desire. With one platform to handle all payment processing including payment security, picking & packing and delivery management you will offer customers the most efficient delivery.

Unified Experience
Provide a unified experience regardless of the channel that the customer reaches you gives you a better reputation. When customers can recognize your retail store and brands whether they are looking online, on a mobile application or through social media you will help to increase your sales.

Seamless Inventory Operations
With one platform handling all aspects of inventory including sales, order management as well as price and vendor management, you will save time and money, increasing your retail store’s productivity.

Exceptional Customer Service
Effectively address your customers with personalized information making them feel connected to your retail store. Personalized information and seamless account management will help to increase the efficiency of your customer relations, helping you to increase your sales.