i95Dev Magento Managed Support (iMMS) offers fully managed services with flexible plans to fit your needs. Our core technology systems and support paradigm helps running your business online ensuring your site is not down even for a minute.
24/7/365 Expert Support, that’s iMMS
Keeping your store up and running round-the-clock is critical to your online success.
i95Dev Magento Managed Support (iMMS) offers fully managed services with flexible plans to fit your needs. Our core technology systems and support paradigm helps running your business online ensuring your site is not down even for a minute.
Gain instant access to technology expertise with best support services. We maintain high availability of support services to get your business run sustainable and competitive. We provide unique support services with world-class features.
We have plans to support multiple requisites offering comprehensive on-going support services. We provide remote technical support with real-time system monitoring for keeping all business data safe and secure. For complete information on support scope, operational metrics and service escalation timeframes.
Get access to 24/7/365 via phone, email, ticketing and one-on-one support services today.
iMMS is committed to providing you best-in-class managed services. We use sophisticated value-added support plans to fit your growing needs. iMMS will help you manage your Magento based site, maintain it and do all the required day-to-day activities so that the client doesnt have to hire/invest his time for it. iMMS comes with the following features.
- 24/7 Continuous Monitoring and Support
- Skill based escalated help desk support
- Central customer service portal and email issues
- Dedicated Account Manager
- Remote support diagnosis
- Trouble shooting and integration
- Application Engineering Support
- Performance -based Service Level Agreements (SLAs)
- IT and Business user support
- Event triggered system alerts
- Intensive one-on-one site services
- Telephone Support
- Email support
- Chat Support
- Normal Support Hours
- Critical issue support extended hours
- Monthly support hours included
- Monthly subscription cost
iMMS can yield all the benefits of flexibility and skill access
- More uptime means more business
- fast performance on site means smooth user experience
- Proper site management helps in improving site listing with search engines
- extensions/add-ons trouble-shooting
- custom features for the client
- Reduced Hidden Costs and Increased Staff Productivity
- Performance at the highest levels
- Stronger Alignment with Business Goals
