Job Description

Responsibilities

• Ensuring strategic alignment of the training department with business goals
• Have an understanding of ecommerce related technologies and work with technical experts to develop, manage and deliver training.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Develop individualized and group training programs that address specific business needs.
• Implement effective and purposeful training methods.
• Create and manage the Training Budget.
• Effectively plan and manager Training Calendar
• Effectively communicate with team members, trainers and management.
• Keep abreast of training trends, developments and best practices.
• Manages costs for all programs, productions, and publications in order to report to organization executives regarding a return on investment

This role may be right for you if you have…

• A minimum of 4 – 6 years’ experience in training and development management.
• Excellent written, verbal and interpersonal communication skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Experience in using LMS tools
• Verifiable track record in developing and executing successful training programs.
• Critical thinker with innovative problem solving skills.
• Fantastic organizational and time management skills.
• Ensure a technically sound learning atmosphere in line with the organizational policies.
• Assess and evaluate trainees and prepare their project management performance reports

Would be nice if you have….

• Familiarity with Learning Management System (LMS) software like CanvasLMS
• Experience in building foundational IT strategy within the company
• Knowledge of how IT training functionality will integrate within each project

You will work closely with…

• CEO/CBO/CMO
• Delivery Teams
• Our Partners (Adobe, Microsoft etc)

Qualifications

Education:

• Bachelor’s degree in Computer Sciences, Information Technology or a relevant field.