Manager – Outbound Sales

Location: Hyderabad, India
Job Posted:18-02-2022
Job ID: JS028

As our Outbound Sales Manager, you will create and lead our Outbound team and drive continual growth by building relationships through lead qualification, conversion, and campaign execution.

Job Description

Responsibilities

  • Hire, onboard, develop and retain world-class talent that aligns with our career pathway levels
  • Lead by example, providing regular coaching on acquisition phone-based sales skills, feedback on performance and productivity, and professional development
  • Educate and collaborate with our wider business and cross-functional teams on processes and support tools to maximise Outbound Acquisition team success
  • Have a hands-on approach to creating and owning our Outbound channel
  • Create and maintain a culture of best practise on your team: adherence with process and system guidelines, quality of merchant experience, and compliant sales methods.
  • Customer relationship management
  • New customer acquisition in the midmarket or SMB/SME categories and conversion of leads
  • Manage daily, weekly, and monthly performance of your team to ensure monthly KPIs & targets are exceeded
  • Provide reporting team performance to metrics that matter, closely monitoring these metrics with a focus on increasing productivity.
  • Strategically optimise sales process including lead qualification, sequence execution (calls and emails), email and call coaching, pipeline management and performance management
  • Identify target accounts with strategic timing and strong use cases
  • Establish best practices and operating procedures for converting leads to sales
  • Keep updated on market trends

This role may be right for you if you have…

  • 8 – 10 years of relevant experience as Outbound Sales Manager.
  • Experience in handling clients in US/European geographies
  • Networking aptitude
  • Excellent communication, interpersonal and presentation skills
  • Fearless attitude and a hunter mentality
  • High level understanding of technologies
  • Ability to effectively communicate in both the written and oral way
  • Goal- and customer-orientation
  • Ability to individually relate and respond to each customer’s demands
  • Creative writing ability to convert strategy to a compelling sales pitch
  • Results-oriented mindset and ability to support team’s delivery of quality and compliance.
  • Willingness to work in U.S. Shifts.

Would be nice if you have….

  • Knowledge of eCommerce solutions and products.

You will work closely with…

  • Sales
  • Marketing
  • External Partners and Clients

Qualifications

Education:

  • Bachelor’s degree in Business Administration, Marketing, or related fields