Success Story #

Earthcore Industries Drives Growth and Efficiency with eCommerce and ERP

Established in 1989, Earthcore Industries, LLC is a Jacksonville-based manufacturer and distributor of Isokern Fireplaces & Chimney systems across North America. Earthcore Industries is a leader in the industry with 10 showrooms, 3 distribution offices, and over 500 dealer partners nationwide.

Industry

Building Materials & Construction (Fireplaces & Chimney Systems)

Headquarters

Jacksonville, Florida, USA

Products used

Adobe Commerce – Open Source, Microsoft Dynamics 365

i95Dev really understood and captured the vision Earthcore had for an ordering portal for our customers. I worked diligently with the i95Dev team over a 7-month period and found them to be a great partner for Earthcore. There is no way to adequately express our appreciation for the entire i95Dev team. We look forward to a long partnership with the i95Dev team.

– Nicole Cartica,
Consumer Services Director, Earthcore Industries

How We Made It Happen

About the Company

Founded in 1989, Earthcore Industries, LLC is a leading manufacturer and distributor of Isokern Fireplaces and Chimney systems, headquartered in Jacksonville, Florida. With 10 showrooms, 3 distribution offices, and over 500 dealer partners across North America, Earthcore is a trusted name in the hearth industry.

Goals & Challenges

Earthcore Industries kickstarted its digital transformation journey in 2019 by upgrading its ERP system. After initial challenges, Earthcore Industries stabilized its ERP system and kickstarted the second phase of the digital transformation – replacing its WordPress site with a modern and scalable self-service dealer portal.
Because of their past experience, Earthcore Industries’ team was cautious and evaluated several vendors before selecting i95Dev to build an ERP-integrated eCommerce solution.

Solution

i95Dev experts worked with BSW to understand their business requirements.
We then implemented i95Dev’s BigCommerce Dynamics ERP Connector to automate customer, product, inventory, order, invoices, payments, and more information between the two systems.
The i95Dev Connect was then tailored to meet their business specific needs like
- incorporating complex pricing structure,
- support for multiple customer addresses,
- manage visibility and get quotes for out-of-stock products,
- streamline data migration,
- and more

1200+

Projects Completed

450+

Customers across 15+ Countries

25+

Industries served

150+

eCommerce Enthusiasts

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Real Impact. Measurable Results.

At i95Dev, we don’t just deliver solutions — we deliver measurable impact. Our success stories highlight how our innovative strategies have helped businesses overcome modern-day challenges, streamline operations, and achieve digital growth.

Efficient Operations

The automated integration reduced manual efforts substantially, minimizing errors and saving time & money. It also enabled faster order processing, optimized inventory management, and enhanced data accuracy leading to efficient operation.

Enhanced Customer Experience

Earthcore Industries’ customers now enjoy a superior online shopping experience. The self-service portal and memorable shopping experience improved platform adoption and increased customer loyalty (retention and CLTV).

Platform to Drive Growth

The eCommerce solution’s scalability and performance gave Earthcore Industries the confidence to focus on their customers and business growth rather than worrying about manual efforts and inefficient operations.

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The team simplified our complex needs to make the online store more efficient and effective.