Omni-channel Retailing

Omni-channel Commerce services to deliver
brand experience transcending channels.

Provide your customers an enhanced, personalized,
consistent and seamless shopping experience as they
switch between multiple channels and devices.

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What is Omni-channel Retailing?

Brands often take a multi-channel approach to meet and interact with customers across multiple touch-points. However, customers expect brands to do this while providing a unified and consistent shopping experience across channels and devices.

Omni-channel Retailing/ Commerce refers to a state where brands combine all customer touch/ interaction points from brick and mortar and eCommerce stores, desktops, mobile, social media accounts, and other channels into a single seamless, integrated customer shopping journey toward purchase and long-term loyalty.

Trusted

Drive Sales

Trial

Standout from Competition

Success Record

Make Data-driven Business Decisions

Adaptable

Deliver Memorable Customer Experience

Expert Support

Run Efficient Operations

Personalized

Improve Margins and ROI

optimize-operations

Centralized Inventory

grow-business

Unified Customer View

access-information

Consistent Product & Pricing Information

b2b-b2c-customers

Streamlined Order Fulfillment & Returns

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Cross-channel Loyalty System

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Multi-channel Marketing and Promotions

i95Dev Omni-channel Commerce Services

Finding or building a system that can meet all your requirements can be a challenge. Adopting the best systems and making them work harmoniously by leveraging integration holds the key to omni-channel success. With more than a decade of eCommerce and integration experience, i95Dev has helped customers achieve omni-channel success across geographies and industries by leveraging the following services.

Omni-channel Strategy

i95Dev’s Insight + Strategy + User Experience approach will power your e-commerce endeavors – helping you focus on high-impact activities at a low cost of ownership.

B2B and B2C eCommerce Store Development

Build your customer and dealer portals using leading eCommerce platforms like Adobe Commerce (Magento), Shopify, and BigCommerce.

Mobile App and PWA Development

Enable your customers to shop across various devices by leveraging responsive eCommerce store, PWA, or native mobile applications for iOS and Android.

Online Marketplace Integration

Get in front of more customers by integrating with leading online marketplaces like eBay, Amazon, Walmart, and other industry-specific marketplaces.

ERP and POS Integration

Streamline operations by automating integration with ERP and POS systems like Dynamics 365, Business Central, GP, AX, NAV, SAP, SAGE, QuickBooks, and more.

CRM Integration

Empower your customer service teams and customers with access to updated information by automating integration with CRM systems like Salesforce CRM, Dynamics CRM, and more.

Social Commerce

Be where your customers are by leveraging the commerce capabilities of your social media channels like Facebook, Instagram, and others.

Digital Marketing

Leverage our SEO, SEM, Social Media Marketing, Email Marketing, and Affiliate Marketing capabilities to augment your multi-channel marketing efforts.

For customers on Dynamics ERP systems, eCommerce Growth Engine (EGE) is the fastest way to go omni-channel. Talk to our omni-channel expert to schedule a demo today.

360°

solutions
and trusted services

1000+

eCommerce Projects

15+

Countries Served

25+

Industries Served

400+

eCommerce ERP Integration
Product Variants

300+

eCommerce
Enthusiasts

Our Happy Customers

gourmet
eCommerce, POS Integration, Mobile App, BOPS
proaudio
eCommerce, ERP Integration, Marketplace Integration
hairdirect
eCommerce, ERP Integration, CRM Integration, Custom Application Integration
surplus
UI/UX, eCommerce, ERP Integration, BOPS
fecchiemer
UI/ UX, B2C eCommerce, B2B eCommerce, ERP Integration
novus
UI/ UX, eCommerce, Mobile Responsive, ERP/ POS Integration, Store Locator + BOPS, Shopping Feeds Integration, Marketplace Integration, Social Commerce
Endorsed by
Industry Leaders
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i95Dev team has an excellent understanding of Magento and played a key role in helping us give shape to our e-commerce goals. They were quick to understand our existing set-up, current needs, and our omni-channel vision. Throughout the entire project they provided excellent support and were always available for us. Their understanding of integration and various aspects of e-commerce helped us validate a number of ideas quickly and efficiently. Overall I am glad we found them.
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– AbdelRahman Ismail , E-commerce Technical Manager, Gourmet Egypt.
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With selling on eBay and the Magento e-commerce store, customer, inventory and order management in Dynamics ERP has always been difficult for us – until we met i95Dev. i95Dev’s integration solution not only made managing information easier, but also helped us drive more sales by aiding us in maintaining the best seller rating on eBay.
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– Robert Blatt, COO, ProAudioStar.

Get in touch
for the ultimate

Omni channel eCommerce Success