# I95DEV CONNECT – COMMERCE OPERATIONS PLATFORM

BigCommerce and Microsoft Dynamics AX Integration

Modernizing your storefront does not mean replacing the ERP that already runs your business.

i95Dev Connect connects BigCommerce and Microsoft Dynamics AX to automate inventory, orders, pricing, customer information, fulfillment, and other critical business processes. Continue leveraging your Dynamics AX investment today while keeping your future Dynamics 365 migration plans completely open.

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450+

ERP-eCommerce Implementations

200+

Prebuilt Integration Touchpoints

B2B & B2C

Advanced Workflows Supported

25+

Years of ERP & eCommerce Experience

Supports

AX 2009

AX 2012

AX 2012 R2

AX 2012 R3

D365 F&O

Trusted by Enterprises Across Industries

Fechheimer

Running BigCommerce and Dynamics AX Independently Creates Operational Bottlenecks

As your business grows, manual processes between BigCommerce and Dynamics AX become harder to manage and more expensive to maintain.

Manual Order
Processing

Orders require unnecessary manual intervention before fulfillment can begin.

Inventory
Inconsistencies

Outdated inventory increases overselling, stock discrepancies, and customer frustration.

Pricing
Misalignment

Customer-specific pricing and contracts maintained in AX don’t consistently reach BigCommerce.

Siloed Business
Data

Sales, operations, finance, and customer service often work from different information.

Warehouse
Complexity

Managing inventory across multiple warehouses becomes increasingly difficult without automation.

Growth Creates More Manual Work

Higher order volumes, additional storefronts, and new customers increase operational overhead instead of efficiency.

Why BigCommerce and Dynamics AX Can Move Forward Together

Many businesses modernize their digital commerce before replacing Dynamics AX. i95Dev Connect helps you automate business operations now while supporting your future Dynamics 365 migration plans.

Modernize Customer Experience

Deliver the fast, scalable buying experience customers expect with BigCommerce while Dynamics AX continues managing core business operations.

Improve Operations Now

Automate data flows between BigCommerce and AX to reduce manual work, improve accuracy, and accelerate order processing.

Prepare for Future ERP Modernization

When you’re ready to move to Dynamics 365, your integration can evolve with your ERP, helping reduce future redevelopment effort.

Connect BigCommerce and Dynamics AX Across Your Core Business Operations

Keep your commerce platform and ERP synchronized with automated data flows that reduce manual work, improve accuracy, and support enterprise-scale operations.

Products & Catalog

Product information and attributes

Categories and product hierarchy

Images and specifications

Product updates across storefronts

Inventory

Near real-time inventory synchronization

Multi-warehouse inventory

Stock availability updates

Inventory adjustments

Orders

Automatic order creation in Dynamics AX

Order status synchronization

Order modifications and cancellations

Guest and registered customer orders

Customers

Customer accounts and contacts

Billing and shipping addresses

Company accounts

Customer profile synchronization

Pricing

Customer-specific pricing

Contract pricing

Volume discounts

Price list synchronization

Fulfillment

Shipment updates

Tracking information

Invoice synchronization

Returns and credit memos

Designed for the Business Processes That Matter

Every Dynamics AX environment is different. Years of customization, operational workflows, and business rules make generic integrations difficult to maintain. i95Dev Connect adapts to the way your business operates instead of forcing you to simplify your processes.

Customized Dynamics AX

Integrate custom tables, fields, workflows, and business logic without extensive ERP changes.

Complex B2B Organizations

Support company accounts, multiple buyers, approval workflows, delegated purchasing, and account hierarchies.

Customer-Specific Commerce

Support negotiated pricing, customer catalogs, payment terms, and account-specific buying experiences directly from Dynamics AX.

Built for Growth

Support larger catalogs, additional storefronts, increasing order volumes, and expanding business operations without rebuilding your integration.

Flexible Fulfillment

Handle split shipments, partial deliveries, backorders, returns, and credit memos while keeping customers informed.

Multi-Warehouse Inventory

Synchronize inventory across warehouses while supporting accurate availability and fulfillment decisions.

Enterprise-Ready Integration for Complex Operations

Enterprise commerce requires more than reliable synchronization. i95Dev Connect combines intelligent monitoring, operational visibility, enterprise security, and flexible architecture to support the complex business environments common in BigCommerce and Dynamics AX deployments.

Intelligent Operational Monitoring

Continuously monitor synchronization across inventory, orders, pricing, customers, and fulfillment to quickly identify and resolve operational issues.

AI-Powered Exception Detection

Identify unusual integration behavior, transaction anomalies, and workflow bottlenecks before they affect business performance.

Secure, Transparent Operations

Gain complete visibility through operational dashboards, detailed audit trails, automated retry handling, and encrypted data transmission.

Built for Enterprise Flexibility

Support custom business logic, specialized workflows, and evolving operational requirements without rebuilding your integration.

Running BigCommerce B2B Edition?

i95Dev Connect supports enterprise B2B workflows including customer-specific pricing, company accounts, purchasing approvals, payment terms, and complex fulfillment scenarios. Whether you’re using BigCommerce B2B Edition or extending BigCommerce with custom functionality, our integration aligns your commerce operations with Dynamics AX.

The Business Impact Goes Beyond Data Synchronization

Integrating BigCommerce with Dynamics AX helps your teams operate more efficiently, respond faster, and scale confidently as your business grows.

Faster Order
Processing

Orders flow directly into Dynamics AX, reducing delays and helping fulfillment teams begin processing sooner.

Better Inventory
Accuracy

Keep inventory synchronized across warehouses and storefronts, reducing overselling and improving customer confidence.

Personalized Buying Experiences

Ensure customer-specific pricing, payment terms, and account information are always available online.

Lower Operational
Costs

Reduce repetitive manual tasks, minimize data entry errors, and free your teams to focus on higher-value work.

Scale Without Operational Bottlenecks

Support increasing order volumes, larger product catalogs, and additional storefronts without proportionally increasing administrative effort.

Protect Your ERP
Investment

Continue leveraging Dynamics AX today while building an integration strategy that supports future ERP modernization.

Why i95Dev Connect?

Enterprise Integration Requires More Than Connecting APIs – successful ERP and eCommerce integration depends on understanding how business processes work across both systems. That is where i95Dev brings decades of experience.

BigCommerce and Dynamics AX Specialists

Our team combines deep BigCommerce implementation expertise with extensive Dynamics AX integration experience. We understand both platforms and how they work together to support complex B2B and B2C operations.

Proven Framework. Faster Time to Value.

Accelerate implementation with prebuilt integration capabilities, proven deployment methodologies, and best practices refined across hundreds of ERP and eCommerce projects. Reduce implementation risk while achieving value faster.

Built Around Your Business
Processes

Every business operates differently. We configure i95Dev Connect to support your pricing models, warehouse operations, fulfillment workflows, customer hierarchies, and AX customizations instead of forcing your business to fit a standard connector.

A Long-Term Integration
Partner

From discovery and implementation to optimization and future Dynamics 365 migration support, one experienced team helps your integration evolve as your business grows, expands into new channels, and modernizes its technology landscape.

HOW IT WORKS

A Proven Implementation Approach for Enterprise Businesses

Every Dynamics AX environment is unique. Our implementation approach starts with understanding your existing business processes so the integration aligns with your operations from day one.

Discovery

Map your BigCommerce and AX environments and goals

Workflow Analysis

Document business logic, custom modules, and manual processes

Integration Setup

Connector configuration, workflow customization, data mapping, and staging environment deployment.

Testing

End-to-end validation across order flows, edge cases, and load

Go-Live

Phased launch with monitoring, support, and rapid response

Ongoing Support

Managed support, optimization, and migration readiness

Typical go-live: 2-3 weeks for standard AX-BigCommerce deployments. Enterprise and multi-site engagements scoped individually.

Frequently Asked Questions

Should we wait until we upgrade to Dynamics 365 before integrating BigCommerce?

Usually, no. ERP modernization projects often span months or years. Integrating BigCommerce with Dynamics AX allows you to improve operational efficiency today while preparing for your future ERP transition. When you move to Dynamics 365, much of your integration strategy and business logic can continue to be leveraged.

Our Dynamics AX environment has customizations. Can the integration support them?

Yes. Most Dynamics AX implementations include custom fields, workflows, and business processes. i95Dev Connect is designed to work with customized AX environments and is configured around your existing operational requirements.

What business data can be synchronized?

The integration supports products, inventory, pricing, customer accounts, orders, shipments, invoices, fulfillment updates, and many other business entities. Additional workflows can also be configured based on your business requirements.

Can the integration support complex B2B operations?

Yes. Customer-specific pricing, company accounts, purchasing workflows, approval processes, payment terms, multi-warehouse inventory, and other enterprise B2B scenarios are fully supported.

How long does implementation take?

Implementation timelines depend on the complexity of your BigCommerce environment, Dynamics AX customizations, and the business processes being integrated. Following discovery, we provide a detailed implementation plan with realistic timelines.

Will we need to rebuild the integration after migrating to Dynamics 365?

No. While migrating to Dynamics 365 requires testing and configuration because the ERP platform changes, much of your integration design, workflows, and business logic can continue to be utilized, significantly reducing redevelopment effort.

Does this support B2B workflows, credit limits, and approval-based ordering?

Yes. B2B account structures, buyer roles, credit limits, purchase approvals, and delegated buying are all supported through the integration with Adobe Commerce’s B2B module. Credit limits defined in GP are enforced during online ordering sessions, allowing customers to place orders on credit within their approved thresholds.

Is the integration real-time or batch-based?

The connector supports configurable sync frequencies. High-priority data like inventory levels and orders typically runs near real-time to prevent overselling and order delays. Less time-sensitive data like customer records and product updates can sync in scheduled batches. We configure the right frequency for each data type based on your operational requirements during implementation.

Can I add other integrations to this?

Yes, you can extend your integration to include other systems like marketplaces (eBay, Amazon, Walmart, etc.), CRM (Microsoft Dynamics, Salesforce CRM), PIM, and more.

Build a Connected Commerce Foundation That Grows With Your Business

Whether you’re expanding your BigCommerce operations today or planning a future move to Dynamics 365, i95Dev Connect helps you automate critical business processes while protecting your long-term technology investment.

Speak with our integration specialists to evaluate your Dynamics AX environment, discuss your business requirements, and build an integration strategy tailored to your modernization roadmap.

Trusted Globally

Trusted by 450+ businesses across 25+ industries across 15+ countries.

Commerce Experts

Backed by a team of 50+ Adobe Certified eCommerce and integration Experts.

Multi-Channel Support

Extend your eCommerce – ERP integration to go multi-channel with marketplace integration.