For more than 175 years, with i95Dev

Fechheimer promises to reign for centuries to come….

Fechheimer, a Berkshire Hathaway Company has been the world’s most trusted uniform manufacturer for public safety since 1842. Based in Cincinnati, Ohio, the B2B & B2C Company deals with standardized men’s uniform sizes, developed for the first time ever in American history. In addition, its Flying Cross brand has been shaping the way uniforms are made and used within the military, law enforcement, fire, and other markets beyond public safety for more than 175 years.

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Goal

The goal was to overcome all the challenges Fechheimer faced,

  • To bring scalability, flexibility, and robustness, significantly improve the customer/ dealer experience and increase productivity.
  • Provide B2B dealers with a reliable, user-friendly, self-service-oriented eCommerce portal.

Solution

i95Dev conducted a thorough discovery process and uncovered loopholes that adversely affected its progress.

The project was completed in three phases:

Phase 1: B2C & B2B Magento store development and AX integration
Phase 2: eCommerce Development Support
Phase 3: Transition from Microsoft AX to Microsoft Dynamics 365 for Finance and Operations

i95Dev developed full-fledged Magento B2C and B2B stores with top eCommerce functionalities and
in-depth pricing, order, and product management automation.

Secondly, Magento stores were integrated with i95Dev’s Dynamics AX Connect, the only integration product in the market that is highly adaptable and customizable to incorporate the critical requirements Fechheimer had. After integration, Microsoft AX is now a centralized repository for everything, right from pricing, inventory, warehouses to products, etc.

Now that all Fechheimer’s challenges were resolved, it was time to go one step forward in maintaining the success. For this reason, i95Dev suggested Microsoft AX migration to Dynamics 365 F&O as it was also the best fit for the newly developed Magento stores.

Impact

functionality
Fechheimer’s B2B business workflows now function with the ease of B2C, with zero human intervention and self-service capabilities.
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Both the B2B and B2C customers experience top-notch eCommerce functionalities.
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The company now reaps the benefits of being utmost productive with the best operational efficiency.
functionality
The newly developed B2B and B2C Magento websites draw more traffic than ever.
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Fechheimer excels in the game of customer satisfaction like never before.

A glance at implementation

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