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Customers Buy Experiences, Not Products

Today’s consumers expect exceptional online experiences, not just your products. Your customers’ expectations could either be the greatest challenge facing your business today or it can be your greatest advantage over competition – with increased commoditization of products customer experience is the great differentiator that separates market leaders from everyone else.
i95Dev has partnered with Adobe to help customers build that differentiation leveraging Adobe’s Experience Cloud products.
Talk to our Experience Expert today to learn more.

i95Dev with Adobe can help Elevate your Customers Experience

Your customer experience strategy is not set and forget exercise. i95Dev works with e-commerce merchants for store development, system integration, digital marketing, support, and more. i95Dev leverages tools from partners like Adobe to help e-commerce merchants define, build, and sustain an impactful customer experience.

UNDERSTAND CUSTOMERS
Adobe Analytics

Move quickly from data to insights. Includes web analytics, marketing & cross-channel analytics, attribution, and predictive analysis. Adobe Analytics vs. Google Analytics

Adobe Audience Manager

Identify and create the best audience across channel. Includes data management platform, segmentation, insights, and real-time action.

BE CONSISTENT
Adobe Content Management

Drive personalization faster with Adobe Experience Manager. Includes CMS, digital asset management, digital enrolment and forms.

Adobe Campaign Manager

Create, co-ordinate, and deliver dynamic campaigns. Includes Email Marketing, customer journeys,and omni-channel marketing.

DELIGHT CUSTOMERS
Adobe Target

Delight your customers, every time. Includes A/B and multivariate testing, omni-channel personalization, AI-powered automation and scale.

Commerce Cloud

Turn every shoppable moment into an unforgettable experience. Includes unified commerce, Business Intelligence, and Fulfillment. Read More

It all starts with the intent to build the right customer experience.
Talk to i95Dev experience expert today.

Do these challenges sound familiar?

These are the top three challenges we have seen that impacts your ability to meet your customers online shopping expectations.

Disconnected System

Businesses constantly find themselves spending a lot of time and energy moving data manually between systems. They have multiple versions of same data across multiple systems.

Lack of Personalization

Businesses are always struggling to manage their brand assets, and personalize content & customers’ shopping experience beyond the basic elements (like their name).

Inconsistent Messaging

Businesses often find it difficult to ensure a consistent message across channels. On occasions, they even struggle to define who their target audience is.

For More Information

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