Your eStore is your first salesperson and it is a critical infrastructure with a number of platforms in the ecosystem. These platforms are managed by different teams, possibly spread across the globe. This diversity brings various challenges to the performance of your website. Hence, it is important to maintain network integrity while bringing together the efforts of various teams. Hosting plays a critical role in this. This article explores the decision-making process for choosing the best Magento managed hosting provider, such as Nexcess.
Did you know, according to Kissmetrics, a 1% delay in website page load time can lead to a 7% reduction in customer conversion? On the other hand, 79% of online shoppers would never return to a website to make another purchase because of poor performance during their last visit. One must wonder about the hiccups an IT department faces when such mistakes occur.
How about having a website hosting management team that can take care of your entire IT infrastructure? How about experts suggesting what works best for your website? This is where fully managed hosting service providers come in. They can take the load off your back and let you take care of business-enhancing activities.
In case you are not familiar, managed hosting services are an IT provision model in which you are provided with a dedicated or shared server and hardware, along with the services necessary to maintain your website, data security, and backups. For more information on the importance of hosting when working with Magento, make sure to read our blog.
How do you choose the managed hosting provider?
When choosing a managed Magento hosting service provider, it is important for you to focus on factors that affect your website performance. Server hosting, website speed, files and data, traffic, and other factors determine webpage loading time.
Here are some of the recommended characteristics of your IT team.
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Personal assistance across a plethora of services:
You need an experienced IT team to monitor your eStore 24/7/365. They should be nimble enough to apply new opportunities for business growth. The design and development of newer ideas with the help of your limited skilled team can be more difficult. This includes high operational and capital expenses, supplementing internal resources, time to market for technological innovation, and more. Managed hosting can be the best option to avoid such costs. These service providers must be able to help turn your ideas into reality.
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Cater service as per the business process:
A managed hosting service provider is a logical choice for online businesses belonging to all industries. They are often referred to as Business-Process-as-a-Service (BPaaS). They take care of application-level integrations, upgrades, and software solutions, along with backups and security. All you should be doing is paying for the services at the operational level on a monthly basis.
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Modern customizations for broader customers:
E-commerce customizations specific to customer needs and business operations require unique process setups. A managed e-commerce service provider is one with industry-specific solutions. They take a solution-first approach to business processes. Standard certified subject matter experts experienced in multi-vendor support are the ideal choice for an eCommerce managed service provider. They provide modern customizations based on your changing business demands.
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Scale up or down — flexible to choose:
Scalability and flexibility in today’s business are subject to change at a moment’s notice. Being a globalized business model, you tend to spread your wings across the globe. Your managed service provider must help you scale to suit your business process workloads. They must have the necessary expertise to deploy additional applications as per your business needs.
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Respond as a responsibility:
You need a service provider who can proactively respond to issues on the fly and someone who undertakes accountability for maintaining the eCommerce infrastructure. When your site experiences spikes in traffic during seasonal business periods, you need someone to support your network through them. When maintaining a modern eStore with hybrid deployments of next-generation technologies like chatbots, you need someone who understands your business processes and can provide appropriate solutions.
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Manage processes on your special occasions:
During these major business moments, you need a secure data backup setup to support data redundancy. Your high-volume data transactions should not hamper your website page load times. Also, in case of a sudden load on your machines during these periods, you need a reliable system that collects and stores information. In these scenarios, you need to adopt the most secure web caching techniques to help your application server remain uninterrupted. Your hosting service provider must be able to support you with these solutions.
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Recover from disaster:
Disaster management is absolutely mandatory for any eStore provider. You need a system that restores your data in time and alerts you to potential issues to avoid repercussions. You can deal with one lost transaction, but it is difficult to handle many. Your managed hosting service provider will make sure that the RPO and RTO are as low as possible.
Source: https://www.eurovps.com/blog/rpo-rto-importance-disaster-recovery-planning/
Talk to your Managed Hosting Service provider who can help you build and launch an eCommerce environment efficient enough to meet your company’s technological and business goals while maximizing profits.
What makes i95Dev the best choice for Managed Web Hosting?
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Pre-migration performance audit
i95Dev’s technical team gathers all your requirements about your business processes and products. This information is then utilized to create a personalized hosting solution based on your needs. Our technical experts, with your help, scan your server and audit your website performance. A special team consisting of developers, server administrators, and website analysts then works together to provide an in-depth server-level analysis of your site.
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Human-empowered website migration and hosting
All your system setups, stored files, web pages, and business processes are brought over as-is. Our in-house team manages the migration through a complete validation process, leaving minimal room for errors. Our team has achieved site load times as low as 2 seconds. We have certified AWS and DevOps professionals with 10–11 years of industry experience.
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Around-the-clock support for critical issues
24/7/365 support access is provided for critical issues that are immediately hampering the business, such as slow website performance. We have an in-house ticket system that is addressed by humans at all times.
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Best-practice server configurations tailored to your website
We build a custom web stack configuration based on your website traffic patterns, including a custom NGINX web server with Varnish and Redis for session storage and full-page caching.
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A comprehensive backup and disaster recovery plan
We use phpMyAdmin in your cPanel for application-level data backups. We use snapshots to back up the environment level, including persistent data from running web and data services such as MySQL and high-volume files. We use Magento CLI and web interface methods for this purpose.
Our core certifications:
- Professional Magento Solution Partner
- Magento Certified Developer
- Magento Security Specialist
- Magento Training Partner
- Certified Gold Partner of Microsoft Development
To know how i95Dev can help you with your Magento managed hosting, email us at info@i95dev.com.
