Features of i95Dev’s Virtual Shopping Assistant
Empower Your Business Beyond Traditional Boundaries
Our Virtual Shopping Assistant isn’t just a tool; it’s a catalyst for transformation across various aspects of your eCommerce operations. Here are some of the versatile use cases where our Virtual Shopping Assistant can make a difference:
Assisted/ Guided Shopping
Aid your customers in decision-making by helping them find relevant information quickly,
leading to increased conversion rates and higher customer satisfaction.
Product Discovery
Enable customers to search for products using descriptive text and images, to identify and find the right or similar items and streamline the shopping process.
Informed Decision Making & Order Taking
Share relevant product information like inventory availability, promotions, and product comparisons to help customers take informed shopping decisions, and take orders to reduce returns and improve customer satisfaction.
Reorder and Subscription Management
Enable customers to manage subscriptions, auto-replenishment, and re-orders directly through the Virtual Shopping Assistant, providing convenience and flexibility.
24/7 Customer Support
Order Tracking and Update
Keep customers informed about the status of their orders, including shipping updates and delivery notifications, ensuring transparency and peace of mind throughout the purchasing journey.
Reviews and Feedback
Gather customer reviews and valuable feedback from customers regarding their shopping experience and product preferences, enabling continuous refinement and optimization of your offerings.
Account Updates
Enable customers to update their account information like billing and shipping address, payment methods, check loyalty points, and more directly through the shopping assistant, providing convenience and flexibility.
Product Returns
Simplify and streamline the product returns process while capturing relevant information from customers, reducing customer churn and improving customer loyalty.
Increase Conversions and LTV
Product Recommendations
Offer personalized product recommendations by analyzing customer’s browsing behaviour, purchase history, and preferences, increasing conversions and customer satisfaction.
Upselling and Cross-Selling
Identify opportunities to upsell and cross-sell complementary products, product bundles, etc. based on customers’ current selections, driving additional revenue and maximizing the value of each transaction.
Cart Abandonment Recovery
Engage with customers who abandon their carts by sending personalized messages, offering discounts, and addressing concerns, ultimately encouraging them to complete their purchases.
Administrative Support
Operational Support
Improve operational efficiency by creating/ updating customers, creating/ cancelling orders, and more using the virtual assistant for your eCommerce store.
Workflow Management
Leverage i95Dev’s shopping assistant see pending customer registration requests and quotes and approve them to reduce the turn-around time and quote to order cycle.
Analytics and Insights
Draw meaningful and actionable insights by analysing data from your eCommerce and ERP systems. Get immediate response to queries like overall sales, top products, and more.
Introducing i95Dev’s Virtual Shopping Assistant
Introducing i95Dev’s Virtual Shopping Assistant that leverages the latest in AI technology to provide personalized guidance, proactive engagement, real-time support, and tailored recommendations, enhancing the overall shopping experience for your customers.
The setup and installation of i95Dev’s AI-powered virtual shopping assistant is entirely free. Reach out to our team for more details today.
Latest Technology
Built with advanced Generative AI models, it ensures accurate and seamless interactions.
Web and Mobile Apps
Designed with a headless architecture, it can function effectively on both your web and mobile devices.
eCommerce and ERP Data
It leverages the data across eCommerce and ERP systems to support advanced use cases, improved accuracy, and reliability.
Faster Time to Market
Reduce the development time with our Accelerator Solution and pre-trained models from months to weeks.
Transform Your eCommerce Experience Today
From guiding shoppers through their journey to recovering abandoned carts and providing personalized assistance, our Virtual Shopping Assistant is your ultimate ally in elevating your eCommerce business to new heights of success. Contact us now to learn more and embark on your journey towards enhanced customer engagement and increased profitability.
Benefits: Transform Your eCommerce Experience Today
Unlock the full potential of your online business with a modern, scalable, and intelligent eCommerce platform. Whether you’re managing a multi-vendor marketplace or a niche D2C store, our solution is built to deliver speed, flexibility, and results.
Unlock the full potential of your eCommerce business with i95Dev’s AI-powered Virtual Shopping Assistant.
Schedule a demo today and embark on a journey towards enhanced customer satisfaction, increased conversions, and sustainable growth for your online business.