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# I95DEV CONNECT – COMMERCE OPERATIONS PLATFORM

BigCommerce and Microsoft Dynamics AX Integration

Modernizing your storefront does not mean replacing the ERP that already runs your business.

i95Dev Connect connects BigCommerce and Microsoft Dynamics AX to automate inventory, orders, pricing, customer information, fulfillment, and other critical business processes. Continue leveraging your Dynamics AX investment today while keeping your future Dynamics 365 migration plans completely open.

450+

ERP-eCommerce Implementations

200+

Prebuilt Integration Touchpoints

B2B & B2C

Advanced Workflows Supported

25+

Years of ERP & eCommerce Experience

Supports

AX 2009

AX 2012

AX 2012 R2

AX 2012 R3

D365 F&O

Running BigCommerce and Dynamics AX Independently Creates Operational Bottlenecks

As your business grows, manual processes between BigCommerce and Dynamics AX become harder to manage and more expensive to maintain.

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Manual Order
Processing

Orders require unnecessary manual intervention before fulfillment can begin.

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Inventory
Inconsistencies

Outdated inventory increases overselling, stock discrepancies, and customer frustration.

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Pricing
Misalignment

Customer-specific pricing and contracts maintained in AX don’t consistently reach BigCommerce.

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Siloed Business
Data

Sales, operations, finance, and customer service often work from different information.

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Warehouse
Complexity

Managing inventory across multiple warehouses becomes increasingly difficult without automation.

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Growth Creates More Manual Work

Higher order volumes, additional storefronts, and new customers increase operational overhead instead of efficiency.

Why BigCommerce and Dynamics AX Can Move Forward Together

Modernize Customer Experience

Improve Operations Now

Prepare for Future ERP Modernization

Connect BigCommerce and Dynamics AX Across Your Core Business Operations

Keep your commerce platform and ERP synchronized with automated data flows that reduce manual work, improve accuracy, and support enterprise-scale operations.

Products & Catalog

Product information and attributes
Categories and product hierarchy
Images and specifications
Product updates across storefronts

Inventory

Near real-time inventory synchronization
Multi-warehouse inventory
Stock availability updates
Inventory adjustments

Orders

Automatic order creation in Dynamics AX
Order status synchronization
Order modifications and cancellations
Guest and registered customer orders

Customers

Customer accounts and contacts
Billing and shipping addresses
Company accounts
Customer profile synchronization

Pricing

Customer-specific pricing
Contract pricing
Volume discounts
Price list synchronization

Fulfillment

Shipment updates
Tracking information
Invoice synchronization
Returns and credit memos

Designed for the Business Processes That Matter

Every Dynamics AX environment is different. Years of customization, operational workflows, and business rules make generic integrations difficult to maintain. i95Dev Connect adapts to the way your business operates instead of forcing you to simplify your processes.

Customized Dynamics AX

Integrate custom tables, fields, workflows, and business logic without extensive ERP changes.

Complex B2B Organizations

Support company accounts, multiple buyers, approval workflows, delegated purchasing, and account hierarchies.

Customer-Specific Commerce

Support negotiated pricing, customer catalogs, payment terms, and account-specific buying experiences directly from Dynamics AX.

Built for Growth

Support larger catalogs, additional storefronts, increasing order volumes, and expanding business operations without rebuilding your integration.

Flexible Fulfillment

Handle split shipments, partial deliveries, backorders, returns, and credit memos while keeping customers informed.

Multi-Warehouse Inventory

Synchronize inventory across warehouses while supporting accurate availability and fulfillment decisions.

Enterprise-Ready Integration for Complex Operations

Enterprise commerce requires more than reliable synchronization. i95Dev Connect combines intelligent monitoring, operational visibility, enterprise security, and flexible architecture to support the complex business environments common in BigCommerce and Dynamics AX deployments.

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Intelligent Operational Monitoring

Continuously monitor synchronization across inventory, orders, pricing, customers, and fulfillment to quickly identify and resolve operational issues.

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AI-Powered Exception Detection

Identify unusual integration behavior, transaction anomalies, and workflow bottlenecks before they affect business performance.

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Secure, Transparent Operations

Gain complete visibility through operational dashboards, detailed audit trails, automated retry handling, and encrypted data transmission.

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Built for Enterprise Flexibility

Support custom business logic, specialized workflows, and evolving operational requirements without rebuilding your integration.

Running BigCommerce B2B Edition?

i95Dev Connect supports enterprise B2B workflows including customer-specific pricing, company accounts, purchasing approvals, payment terms, and complex fulfillment scenarios. Whether you’re using BigCommerce B2B Edition or extending BigCommerce with custom functionality, our integration aligns your commerce operations with Dynamics AX.

The Business Impact Goes Beyond Data Synchronization

Integrating BigCommerce with Dynamics AX helps your teams operate more efficiently, respond faster, and scale confidently as your business grows.

Faster Order
Processing

Orders flow directly into Dynamics AX, reducing delays and helping fulfillment teams begin processing sooner.

Better Inventory
Accuracy

Keep inventory synchronized across warehouses and storefronts, reducing overselling and improving customer confidence.

Personalized Buying Experiences

Ensure customer-specific pricing, payment terms, and account information are always available online.

Lower Operational
Costs

Reduce repetitive manual tasks, minimize data entry errors, and free your teams to focus on higher-value work.

Scale Without Operational Bottlenecks

Support increasing order volumes, larger product catalogs, and additional storefronts without proportionally increasing administrative effort.

Protect Your ERP
Investment

Continue leveraging Dynamics AX today while building an integration strategy that supports future ERP modernization.

Why i95Dev Connect?

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BigCommerce and Dynamics AX Specialists

Our team combines deep BigCommerce implementation expertise with extensive Dynamics AX integration experience. We understand both platforms and how they work together to support complex B2B and B2C operations.

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Proven Framework. Faster Time to Value.

Accelerate implementation with prebuilt integration capabilities, proven deployment methodologies, and best practices refined across hundreds of ERP and eCommerce projects. Reduce implementation risk while achieving value faster.

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Built Around Your Business
Processes

Every business operates differently. We configure i95Dev Connect to support your pricing models, warehouse operations, fulfillment workflows, customer hierarchies, and AX customizations instead of forcing your business to fit a standard connector.

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A Long-Term Integration
Partner

From discovery and implementation to optimization and future Dynamics 365 migration support, one experienced team helps your integration evolve as your business grows, expands into new channels, and modernizes its technology landscape.

HOW IT WORKS

A Proven Implementation Approach for Enterprise Businesses

Every Dynamics AX environment is unique. Our implementation approach starts with understanding your existing business processes so the integration aligns with your operations from day one.

Discovery

Map your BigCommerce and AX environments and goals

Workflow Analysis

Document business logic, custom modules, and manual processes

Integration Setup

Connector configuration, workflow customization, data mapping, and staging environment deployment.

Testing

End-to-end validation across order flows, edge cases, and load

Go-Live

Phased launch with monitoring, support, and rapid response

Ongoing Support

Managed support, optimization, and migration readiness

Typical go-live: 2-3 weeks for standard AX-BigCommerce deployments. Enterprise and multi-site engagements scoped individually.

Frequently Asked Questions

Trusted Globally

Trusted by 450+ businesses across 25+ industries across 15+ countries.

Commerce Experts

Backed by a team of 50+ Adobe Certified eCommerce and integration Experts.

Multi-Channel Support

Extend your eCommerce – ERP integration to go multi-channel with marketplace integration.

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