Enterprise ERP–Commerce Transformation

Automate Magento and Dynamics AX Integration,
without disruption.

Synchronize orders, inventory, products, customers, pricing, and fulfillment data between Magento and Dynamics AX using a scalable integration solution built for growing eCommerce businesses.

Reduce manual processes, improve operational accuracy, and continue leveraging your Dynamics AX ERP while delivering better commerce experiences.

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450+

ERP-eCommerce Implementations

200+

Integration Touchpoints

B2B & B2C

Advanced Workflows Supported

25+

Years in the Business

Supports

AX 2009

AX 2012

AX 2012 R2

AX 2012 R3

D365 F&O

Trusted by Enterprises Across Industries

Fechheimer

THE PROBLEM

Disconnected Magento and Dynamics AX creates compounding operational friction

When your Magento storefront and Dynamics AX ERP don’t talk to each other, the operational overhead accumulates fast.

Ops overhead that scales with volume

Manual workarounds are cheap at low volume and expensive at scale. Growing order volumes mean growing headcount.

Inventory
inaccuracies

Stock levels in your Magento storefront lags behind AX. Backorders, cancellations, and trust erosion follow.
Inventory accuracy without real-time sync is only 70–85%

Pricing
mismatches

Contract prices, volume tiers, and account-specific discounts sitting in AX don’t reach Magento accurately, creating checkout friction or margin leakage.

Order entry
duplication

Manual order re-entry from Magento to AX delays fulfillment. A single error ripples into fulfillment, invoicing, and customer records.
Error rate on manual data entry ~4%.

Customer data fragmentation

Account data, credit limits, and order history exist in AX but aren’t visible in the online portal.

ERP team
dependency

Every data question routes to your ERP team, creating bottlenecks and pulling resources from core work.
Staff hours lost to reconciliation and manual efforts per week 10–20 hrs

DYNAMICS AX CONTINUITY

Modernize Magento operations without touching your ERP.

Dynamics AX powers business critical workflows built up over years. Replacing it isn’t a weekend project.
But you don’t have to wait for an ERP migration to complete to fix your eCommerce operations. Your customers expect a modern commerce experience today.
Our integration connects Magento to your AX environment as it is today, including any customizations or non-standard modules, without requiring you to alter how AX works.

Reconnect to Dynamics 365 when ready

When you’re ready, i95Dev will help you reconnect your integration to D365 environment without starting over. Your Magento logic stays intact.

Run efficiently while planning migration

Your Magento operations run cleanly. Your team can focus on the ERP transition without a broken commerce layer adding pressure.

Connect Magento to your current AX

Automate the data flows that are costing your team time today – orders, inventory, pricing, customers – without disrupting how AX operates.

What the Magento + Dynamics AX integration automates

Every data flow that currently requires manual effort between your storefront and ERP; automated, bidirectional where it needs to be, and configurable to your business rules.

Order Management

New orders pushed from Magento to AX on placement
Order status updates reflected back in Magento
Guest and registered customer orders supported
Order edits, cancellations, and credit memos handled
B2B purchase order workflows and approval routing

Inventory & Products

Near real-time stock level updates per warehouse
Product catalog, attributes, and descriptions
Configurable and simple product types
Multi-warehouse inventory mapping
Product availability and lead time data

Pricing

Customer-specific and account-level pricing
Volume discount tiers and contract pricing
Price list assignment per customer group
Promotional and time-limited pricing rules

Customers & Accounts

New customer registration synced to AX
AX customer accounts and contact data to Magento
Custom guest customer handling to fit your business needs
Sync complete contact details, billing & shipping addresses

Fulfillment, Invoicing & Tax

Shipment creation and tracking number updates
Partial shipments and split-order fulfillment
Invoice data sync for customer portals
Tax rules and rates from AX applied at checkout
Returns and credit memo processing

Security & Reliability

Extensible & customizable to your requirements
Automated error tracking and retry handling for your integration team
Complete audit trail for full compliance
All data in transit encrypted via TLS 1.2+

Order Management

New orders pushed from Magento to AX on placement
Order status updates reflected back in Magento
Guest and registered customer orders supported
Order edits, cancellations, and credit memos handled
B2B purchase order workflows and approval routing

Inventory & Products

Near real-time stock level updates per warehouse
Product catalog, attributes, and descriptions
Configurable and simple product types
Multi-warehouse inventory mapping
Product availability and lead time data

Pricing

Customer-specific and account-level pricing
Volume discount tiers and contract pricing
Price list assignment per customer group
Promotional and time-limited pricing rules

Customers & Accounts

New customer registration synced to AX
AX customer accounts and contact data to Magento
Custom guest customer handling to fit your business needs
Sync complete contact details, billing & shipping addresses

Fulfillment, Invoicing & Tax

Shipment creation and tracking number updates
Partial shipments and split-order fulfillment
Invoice data sync for customer portals
Tax rules and rates from AX applied at checkout
Returns and credit memo processing

Security & Reliability

Extensible & customizable to your requirements
Automated error tracking and retry handling for your integration team
Complete audit trail for full compliance
All data in transit encrypted via TLS 1.2+

AI-ENABLED OPERATIONS

Intelligent operations for your business environments

AI layered directly into the AX-Magento integration – monitoring your operations, detecting issues before they escalate, and guiding your team towards smarter decisions.

Smart Sync Monitoring

Continuous monitoring of data sync health across orders, inventory, pricing, and customer records – with protective alerts before downstream impact.

Anomaly Detection & Alerting

Detects unusual patterns in orders volumes, inventory discrepancies, and integration behavior – and surfaces them to the right team members instantly.

Operational Recommendations

AI-driven suggestions for inventory reorder timing, fulfillment routing, and pricing rule optimization based on actual transaction data from AX.

Workflow Intelligence

Identifies bottleneck in business workflows and order routing patterns, enabling continuous process optimization without IT involvement.

BUSINESS OUTCOME

What your team gains when the integration runs

Less time managing the gap between systems. More time on the work that actually moves your business forward.

90%

Reduction in manual order processing work

Eliminate manual data entry between systems. Orders, inventory, and customer records flow automatically, freeing your team for higher-value work.
Upto 60% reduction in manual intervention.

95%+

Inventory accuracy across both systems

Real-time stock sync means what Magento shows is what AX has. Oversells drop. Customer trust in your availability data rises.

Faster

Order-to-fulfillment cycle times

Orders hit AX within seconds of placement. Warehouse picks start sooner. Customers get their orders, and their tracking, faster.

Zero

Pricing discrepancies at checkout

Customer-specific pricing from AX flows directly to Magento. Correct prices for every account, every session, without manual updates.

Scale

Order volume without adding headcount

When order volumes double, your integration handles it. You don’t need two more people to manage the data transfer between systems.

ERP continuity

Leverage your existing Dynamics AX investment

No forced migration, no business disruption; commerce modernization on your terms.

WHY I95DEV

Magento expertise meets Dynamics AX depth

We started building Magento and Dynamics integrations when Magento was introduced. We’ve gone deeper and implemented more use cases than any generic integration solution.

Magento specialists, including older versions

We support Magento 2.x environments, including older versions that other providers won’t touch. If your Magento version is a concern, it usually isn’t for us.

Dynamics AX integration depth, not just connectivity

We understand AX workflows, not just its API endpoints. Customizations, non-standard modules, legacy configurations – these are our normal, not our exceptions.

Prebuilt accelerators for faster implementation

i95Dev Connect handles the common flows out of the box. In addition, we have prebuilt modules for several B2B and B2C use cases. We tailor the solution for your needs, but don’t start from zero.

One team from integration through ongoing support

No hand-off after go-live. The team that built your integration monitors it, maintains it, and optimizes it. You don’t manage a support ticket queue, you call us.

Built for growth, not just today’s order volume

The integration architecture scales with your business. Adding a new Magento store, a second warehouse, or a new product line doesn’t require a new integration project.

450+ integrations delivered across 25+ industries

A proof library competitors can’t match. Manufacturers, distributors, and retail brands across 25+ industrial verticals across 15+ countries, all running on i95Dev Connect.

BUILT FOR REAL COMPLEXITY

Moving data is the easy part. Business logic is where integrations fail.

Most integration tools can push an order from Magento to AX. The hard part is making sure that order arrives correctly: with the right pricing logic applied, in the right order state, assigned to the right warehouse, with the right payment terms, triggering the right AX workflow. That’s not sync, that’s a translation.

i95Dev Connect is built to handle that translation layer. We’ve spent two decades mapping the gap between how eCommerce thinks about data and how ERP processes it. Those are genuinely different models.

Successful ERP-commerce integration requires understanding operational workflows, not just APIs.

i95Dev integration solutions built on 20 years of ERP-commerce implementation experience across 450+ clients.

Designed for real-world ERP and commerce workflows

Customer-specific pricing

Tiered price books, volume discounts, and contract pricing from AX display accurately per account at checkout.

Multi-warehouse inventory

Map inventory from multiple AX warehouses to storefront locations, with accurate availability by site.

Partial shipments & returns

Complex fulfillment states, split orders, partial shipments, and credit memos handled end-to-end.

B2B account structures

Parent/child accounts, purchase approvals, delegated buying, and credit limits – all handled in the integration layer.

AX customizations supported

Your AX has custom modules, fields, and workflows. We map to them, not around them.

HOW IT WORKS

A practical implementation approach built around your workflows

We’ve refined this process across hundreds of ERP-commerce implementations. Low disruption, clear milestones, go-live with confidence.

Typical go-live: 2-3 weeks for standard AX-Magento deployments. Enterprise and multi-site engagements scoped individually.

Discovery

Map your AX environment, workflows, and commerce goals

Workflow Analysis

Document business logic, custom modules, and manual processes

Integration Setup

Connector configuration, workflow customization, data mapping, and staging environment deployment.

Testing

End-to-end validation across order flows, edge cases, and load

Go-Live

Phased launch with monitoring, support, and rapid response

Ongoing Support

Managed support, optimization, and migration readiness

COMMON QUESTIONS

What we’re usually asked before an engagement

Our Magento version is older. Can you still integrate it?

Usually yes. We support Magento 2.x environments, including versions that are no longer receiving official security patches. Older Magento installs often come with heavier customization – that’s something our discovery process is specifically designed to surface and account for. We’ll give you an honest answer about feasibility during the initial assessment.

Should we integrate AX first, or wait until we migrate to Dynamics 365?

This is the most common question we get and the answer is usually: integrate now. ERP migrations routinely take 18–36 months. Waiting means 18–36 more months of manual processes, data inconsistencies, and a competitive disadvantage on the commerce side. Our architecture is designed to support the migration when it happens, so the investment isn’t lost.

Our AX instance has significant customizations and non-standard modules. Is that a problem?

No. Customized AX environments are the rule, not the exception, in the mid-market. Our integration framework is designed to map to your AX as it exists, not a theoretical clean installation. The discovery phase specifically inventories your custom modules and workflows before we configure anything.

Can you handle B2B workflows – account-level pricing, purchase orders, approval routing?

Yes. B2B is our most common use case. We handle customer-specific pricing synced from AX per account, purchase order workflows, approval routing, delegated buying access, net payment terms displayed in Magento, and credit limit enforcement. These aren’t exceptions, they’re part of the integration scope for B2B environments.

We’re planning to migrate from AX to Dynamics 365 or other ERP system in the future. Does this integration become throw-away work?

No. Transitioning the integration endpoint from AX to D365 or other ERP doesn’t require rebuilding your Magento configuration or business logic. But understand that your new ERP system is different from your existing one. Hence some rework will be required to make the integration work for your new systems. We’ve supported clients through similar migration path and make sure that your existing integration investment is utilized as much as possible.

How long does an implementation typically take?

For a standard Magento-AX integration covering orders, inventory, pricing, and customers, implementations typically run 6–12 weeks from kick-off to go-live. Environments with significant AX customization, complex B2B workflows, or older Magento versions may take longer. We’ll scope your specific situation during discovery and give you a realistic timeline, not an optimistic one to win the deal.

Build a Modern Commerce Foundation for the Future

Whether you’re staying on AX long-term or planning a phased move to Dynamics 365, we’ll help you design the integration that works for both realities. No commitment. We’ll assess your AX environment and tell you what’s realistic.

Trusted Globally

Trusted by 450+ businesses across 25+ industries across 15+ countries.

Commerce Experts

Backed by a team of 50+ Adobe Certified eCommerce and integration Experts.

Multi-Channel Support

Extend your eCommerce – ERP integration to go multi-channel with marketplace integration.

Automate Magento and Dynamics AX Integration, without disruption.