ALPCO Commits to further improve Customer Satisfaction
with i95Dev’s Magento Dynamics GP Integration
This blog was originally published on ERPSoftwareBlog.
About ALPCO & Successful Integration
ALPCO joins the list of customers who have greatly benefited from i95Dev’s Magento–Dynamics ERP integration solutions. Founded in 1991, ALPCO is a prominent importer and distributor of immunoassay products for the North American life science market. We are proud to announce the successful implementation of Magento and Microsoft Dynamics GP integration for ALPCO.
Over the last 20+ years, ALPCO has grown from a single partnership with a European manufacturer to a premier channel representing over 60 global partners. Despite this growth, their commitment to customer satisfaction and high-quality service has remained constant.
Business Challenges & Objectives
To maintain their high standards, ALPCO invested in upgrading their infrastructure and partnered with i95Dev to integrate their feature-rich B2B eCommerce store (Magento) with their Dynamics GP system. The goal was to efficiently manage B2B operations across both eCommerce and ERP platforms.
i95Dev streamlined ALPCO’s business processes by integrating Magento with Dynamics GP and implementing key customizations. One major requirement was supporting multiple users per company—a common B2B need. Since Magento does not support this natively, we introduced child (sub) logins mapped to a single customer account. This allows multiple users from the same organization to log in and place orders, which are then synced with Dynamics GP.
Customizations & Business Impact
Additional customizations included capturing end-user details, order comments, supporting split orders, partial fulfillment and invoicing, price levels, tier pricing sync, and product synchronization between Magento and Dynamics GP.
A key advantage for ALPCO was the seamless integration with SalesPad and existing workflows. They can now manage operations across Dynamics GP, SalesPad, and Magento efficiently. Payments for Magento orders are also authorized directly through SalesPad.
Customer satisfaction remains the ultimate success metric. Justin Gonsalves, Accounting Supervisor at ALPCO, shared: “I am very impressed with i95Dev. The project was quite complex, and the team worked diligently to provide effective solutions. We are confident that we chose the right partner.”
If you are looking to integrate your Magento eCommerce store with Dynamics GP, or need a robust B2B/B2C eCommerce solution, feel free to contact i95Dev at 301.760.7499 or visit our website for more information.
