Helping EFI boost energy-efficient products sales

EFI (Energy Federation, Inc.) has been a pioneer in promoting energy and water conservation since 1982. Known for launching the industry’s first energy-efficiency-focused eCommerce store in 2000, EFI partners with utility companies to offer branded marketplaces, rebate programs, fulfillment services, and training—helping millions adopt sustainable living practices.

• EFI started its journey on Magento 1 and had several vendors on it. Since they also managed fulfillment in-house, their ERP system was crucial for them. EFI had a custom integration solution that integrated all the Magento eCommerce stores with their ERP system. However, the solution was not up to the mark. They needed a more scalable and secure commerce ecosystem.
• To strengthen and sustain its credibility in the security domain, EFI needed to upgrade its website with a robust eCommerce platform.
• The organization wanted to enhance the customer experience to allow their customers to focus on the great rebate offers available.
• EFI needed an effective module to offer 24/7 customer support and answer 700,000+ calls a year.

• Our experts helped integrate multiple Magento eCommerce stores with the SAGE ERP system. It helped EFI automate the flow of information across multiple systems in real-time.
• i95Dev also worked with EFI to upgrade its eCommerce store to Magento 2.
• Our experts also formulated a multi-step customer validation module for customer registration and onboarding.
• We have also developed and incorporated a purchase limit module that works seamlessly with the marketplace and rebate technologies. The functionality ensures that a customer is allowed to purchase only within the purchase limits.