How HCPro Reimagined Learning Commerce with i95Dev

HCPro is a leading provider of healthcare compliance and professional education. More than a content publisher or event organizer, HCPro acts as a learning partner for thousands of healthcare organizations navigating complex regulatory and accreditation requirements.

HCPro’s digital transformation focused on modernizing learning commerce while preserving compliance accuracy and operational control.

Key Challenges

• Representing Regulated Learning as Digital Products Each training program required rich, structured metadata—dates, locations, CE credits, instructors, compliance disclaimers, and SKU-specific rules. HCPro’s legacy platform could list programs but could not represent the true structure of regulated learning.
• Multi-Attendee, Compliance-Heavy Transactions Institutional purchases often included multiple attendees, each with unique credentials, licenses, and compliance requirements. Without guided workflows, HCPro’s teams spent significant time chasing incomplete information.
• Serving Institutions and Individual Learners Hospitals and healthcare systems needed bulk registration, invoicing, and compliance data capture, while individual learners expected simplicity. The existing digital flow struggled to serve both audiences efficiently.
• Fragmented Systems & Content Silos Critical data was spread across Magento, Drupal, and .NET systems. Manual duplication of event details and content updates increased the risk of inconsistencies and compliance gaps.

Despite these challenges, HCPro’s vision was clear: build a learning-commerce platform designed for regulated education—not just transactions.

Solution: i95Dev’s Learning-Commerce Transformation

i95Dev partnered with HCPro to reshape Adobe Commerce into a learning-aware digital ecosystem, tailored to regulated training providers.

1. Learning-Aware Product Architecture

• Rebuilt training programs as structured digital products
• Captured event schedules, CE credits, instructors, locations, and compliance notes
• Enabled buyers to clearly understand program requirements before purchase

2. Multi-Attendee Registration Engine

• Designed workflows for institutions registering multiple learners
• Guided attendee data capture with role, license, credentials, and department
• Prevented incomplete submissions through validation at checkout

3. Admin & Operational Enablement

• Enabled post-purchase attendee edits and roster management
• Allowed clean manual registrations and program updates
• Delivered visibility into order sources and institutional activity

4. Unified Content & Commerce Ecosystem

• Integrated Adobe Commerce with Drupal and .NET
• Synchronized event data, categories, and content automatically
• Eliminated duplication and ensured consistent information across channels