Success Story #

Bombora Supplies – Brewing a Connected Global Commerce Ecosystem

For over two decades, Bombora Supplies has been a trusted name in specialty coffee distribution — supporting cafés, roasters, hospitality professionals, and distributors across global markets. Built on a passion for coffee excellence and dependable service, Bombora supplies barista tools, brewing equipment, spare parts, cleaning solutions, and café essentials that professionals rely on daily.

As Bombora’s international footprint expanded across Australasia, Asia, and North America, the complexity of digital commerce operations grew significantly. Managing trade pricing agreements, multi-warehouse inventory, assembly products, and currency-specific storefronts required more than a traditional eCommerce setup.

Bombora recognized the need for a connected, ERP-driven commerce ecosystem — one that could align digital purchasing with operational discipline, eliminate inconsistencies, and provide a scalable foundation for global B2B growth.

Industry

Food and Beverage

Headquarters

Newcastle, New South Wales, Australia.

Products used

Adobe Commerce, Microsoft Dynamics NAV

How We Made It Happen

About the Company

Bombora Supplies is a global distributor and brand partner serving professional coffee businesses with practical, high-quality tools and equipment built for daily café operations. Its portfolio includes internationally recognized brands such as Rhino Coffee Gear, Bruer, Comandante, Cafetto, Nucleus Coffee Tools, Toddy, Vivreau, and Caffeworks — supporting coffee professionals worldwide with reliable products that enable efficient, consistent service.

Goals & Challenges

Bombora’s digital transformation focused on aligning eCommerce with ERP governance while supporting global trade operations and future scalability.

Key Challenges

ERP & Commerce Misalignment: Microsoft Dynamics NAV managed core operations, pricing, and inventory, but the eStore operated separately — creating inconsistencies between ERP data and the customer experience.
Multi-Warehouse Inventory Complexity: Managing inventory across Australia and North America, including assembly and kit-style products, required precise stock visibility to prevent overselling.
Trade Pricing & Customer Agreements: Wholesale buyers operated under tier pricing, discount groups, and customer-specific contracts that were difficult to manage consistently online.
Multi-Currency & Regional Governance: AUD and USD storefronts required controlled pricing logic, currency mapping, and tax consistency across regions.
Future ERP Modernization: Bombora planned to move from Dynamics NAV to Business Central, requiring a stable, scalable integration foundation.

Despite these challenges, Bombora’s vision was clear: create a governed B2B commerce platform where digital transactions reflect operational reality.

Solution: i95Dev’s ERP-Driven Commerce Transformation

i95Dev partnered with Bombora to transform Adobe Commerce into a structured, ERP-aligned trade ecosystem.

1. ERP-Governed Customer & Trade Architecture

Controlled synchronization between NAV and Adobe Commerce
Publish-approved customer onboarding
Duplicate account prevention
Customer-specific pricing overrides
Dynamic shared catalog creation based on ERP agreements

2. Multi-Warehouse Inventory Governance

Warehouse-level stock synchronization
Assembly and BOM-aware inventory logic
ERP-calculated availability driving saleable quantity
Reduced overselling risk through governed rules

3. Advanced Pricing & Currency Control

Tier and discount pricing synchronization
Customer-priority pricing logic
Currency-based website mapping (AUD & USD)
Date-bound pricing validation

4. Structured Order & Financial Flow

Bidirectional order synchronization
Shipping method alignment with ERP agents
Proper G/L mapping for charges and freight
Support for bundled and grouped product workflows

5. B2B Trade Portal Enablement

Structured company account management
Automated shared catalog governance
ERP-driven product visibility and pricing rules
Reduced manual intervention in trade workflows

6. Data Migration & Cloud Readiness

Migration of products, customers, and pricing data
Multi-warehouse configuration
Cloud compatibility improvements
Preservation of existing customizations

7. Business Central Readiness

The integration architecture was designed to support Bombora’s upcoming migration from Dynamics NAV to Business Central — ensuring a smooth, low-risk evolution.