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Success Story #

Mud Pie’s Journey from Headless Commerce to a Unified Digital Ecosystem with i95Dev 

Mud Pie has grown into a leading lifestyle and gifting brand with thousands of products across home décor, women’s fashion, baby products, and seasonal gifting categories. As digital demand increased, the company needed a commerce ecosystem that could scale with growing customer expectations and operational complexity. 

Customers expected faster site performance, better mobile experiences, smoother navigation, and seamless checkout journeys. At the same time, the business needed greater flexibility to launch new customer experiences without the limitations of a rigid front-end architecture. 

Operationally, stronger alignment between eCommerce and Microsoft Dynamics 365 Finance & Operations became critical to improve visibility across inventory, pricing, orders, fulfillment, and customer data. Mud Pie also wanted to support more advanced digital capabilities including personalized shopping experiences, AI-driven product discovery, interactive merchandising, stronger SEO visibility, and improved digital marketing performance to support long-term growth. 

Industry

Lifestyle Retail & Gifting 

Headquarters

Atlanta, GA 

Products used

i95Dev D365 FO Connector, Adobe Commerce, Microsoft Dynamics 365 Finance & Operation

How We Made It Happen

About the Company

Goals & Challenges

  • Outdated Digital Experience & Performance Challenges 
    Mud Pie’s existing website experience struggled to meet evolving customer expectations. Slow site performance, inefficient navigation, limited mobile responsiveness, and checkout friction impacted engagement and overall shopping experiences across channels. 
  • Limitations of the Headless PWA Environment 
    The brand operated within a complex headless PWA setup that created heavy frontend dependencies. Even small updates to content, layouts, merchandising, or checkout experiences required lengthy development cycles, slowing innovation and reducing flexibility. 
  • ERP Synchronization & Operational Visibility 
    As operations expanded, stronger alignment between Adobe Commerce and Microsoft Dynamics 365 Finance & Operations became critical. Mud Pie needed better visibility across inventory, pricing, customer data, orders, fulfillment, and payment workflows to improve operational efficiency and accuracy. 
  • Need for Advanced Commerce Experiences 
    Mud Pie wanted to introduce more engaging digital capabilities including AI-driven product discovery, personalized shopping experiences, interactive merchandising, advanced search functionality, and gifting-focused customization. Their existing architecture lacked the flexibility needed to support these initiatives efficiently. 
  • SEO & Digital Growth Requirements 
    The business also needed stronger SEO visibility, improved organic discoverability, and more effective digital marketing capabilities to support long-term growth across highly competitive lifestyle and gifting markets. 

Despite these challenges, Mud Pie’s vision was clear: create a more agile, connected, and customer-centric digital ecosystem capable of supporting future growth and innovation.

Solution: i95Dev’s Connected Commerce Transformation 

1. Adobe Commerce Cloud Modernization
Mud Pie was migrated from a complex headless PWA environment to a standalone Adobe Commerce Cloud platform upgraded to Magento 2.4.7. 
The UX/UI experience was redesigned to improve navigation, mobile responsiveness, performance, and overall customer engagement. 

2. Deep ERP Integration
 The i95Dev D365 FO Connector was enhanced to enable real-time synchronization between Adobe Commerce and Microsoft Dynamics 365 Finance & Operations. 
This integration automated synchronization across inventory, pricing, orders, fulfillment updates, customer data, and payment workflows. 

3. Advanced Shopping & Personalization Experiences
Interactive shopping capabilities including hotspot functionality, shoppable image collections, bundled products, and personalized monogramming features were implemented to create more engaging shopping experiences. 
Klevu AI-powered search and recommendation capabilities improved product discovery, navigation, and conversion rates. 
AI-driven personalization features including dynamic recommendations, customer segmentation, predictive analytics, and the “Gift Finder” chatbot further enhanced customer engagement. 

4. Connected Marketing & Customer Engagement Ecosystem
Platforms including Klaviyo, Google Analytics, Yotpo, PepperJam, Zendesk, Bynder, and Narvar were integrated to strengthen customer engagement, analytics visibility, digital asset management, and post-purchase experiences. 
SEO enhancements, content optimization initiatives, and paid media optimization strategies were also implemented to improve search visibility, organic traffic, and overall digital marketing performance. 

SEO & Digital Growth Transformation 

Beyond commerce modernization, Mud Pie also needed a stronger digital growth foundation to improve online visibility, customer engagement, and long-term acquisition performance. 

SEO Optimization 

  • Technical SEO improvements including canonical optimization, redirects, structured data enhancements, and SEO-focused site architecture updates strengthened search visibility and indexing performance. 
  • SEO-focused content blocks were added across category and product pages to improve organic discoverability while maintaining a seamless customer experience. 
  • Ongoing SEO audits, backlink-building initiatives, and performance tracking through custom Looker Studio dashboards helped continuously improve visibility and search performance. 

Digital Marketing & Customer Engagement 

  • Google Search and Shopping campaigns were optimized through keyword refinement, audience targeting, ad optimization, and landing page recommendations. 
  • Integrated marketing and engagement platforms including Klaviyo, Yotpo, PepperJam, Google Analytics, and Zendesk strengthened customer engagement, reviews management, affiliate marketing, analytics visibility, and personalized communication across channels. 

1200+

Projects Completed

450+

Customers across 15+ Countries

25+

Industries served

150+

eCommerce Enthusiasts 

Real Impact. Measurable Results.

Improved Customer Experience  

Faster site performance, smoother navigation, better mobile experiences, improved product discovery, and streamlined checkout journeys enhanced the overall shopping experience. 

Stronger Operational Efficiency 

Real-time ERP synchronization improved visibility across inventory, pricing, orders, and fulfillment while reducing manual processes and operational complexity. 

Increased Agility & Flexibility 

Mud Pie gained the flexibility to launch new customer experiences, merchandising initiatives, and personalization capabilities faster and more efficiently. 

Enhanced Digital Visibility & Engagement 

SEO optimization, AI-driven personalization, and integrated digital marketing capabilities improved organic visibility, customer engagement, and overall marketing performance.

Real Results in Action







Hear How i95Dev Transformed MudPie’s eCommerce Journey!

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