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Success Story #

How Trimax Reimagined B2B Commerce for Manufacturers with i95Dev

Founded over 40 years ago in New Zealand, Trimax Mowing Systems has grown into a globally respected manufacturer of commercial mowing equipment. Known for engineering precision, reliability, and low-maintenance design, Trimax serves customers across the United States, United Kingdom, and Australia—supporting industries such as sports turf management, public works, airports, and large-scale landscaping.

As Trimax expanded globally, customer expectations evolved. Dealers and business buyers began demanding faster onboarding, accurate pricing, seamless ordering, and self-service access—without compromising the complexity and controls required in manufacturing-led B2B commerce.

To sustain growth and deliver a modern buying experience, Trimax needed a connected commerce ecosystem that unified complex products, ERP-driven operations, and dealer workflows into a single, scalable digital platform.

Industry

Commercial Manufacturing and Agricultural Equipment

Headquarters

Tauranga, New Zealand

Products used

Adobe Commerce, Microsoft Dynamics 365 Finance & Operation

How We Made It Happen

About the Company

Goals & Challenges

  • Managing Complex Product Assemblies: Trimax products are built from multiple interconnected assemblies and sub-parts—each with specific compatibility rules and lifecycles. Their existing digital setup lacked the structure needed to sell complete assemblies and replacement parts confidently online.
  • Handling High-Value & Mixed Transactions: While smaller parts could be purchased instantly, large mower assemblies required custom freight handling, quote-based pricing, and approvals. The absence of flexible transaction logic disrupted buying journeys and increased friction for high-ticket purchases.
  • ERP Integration & Data Consistency: Although Microsoft Dynamics 365 Finance & Operations served as the ERP backbone, limited integration with eCommerce resulted in inconsistencies across pricing, tax handling, customer accounts, and order processing—leading to manual work and operational inefficiencies.
  • Serving Dealers and End Customers Together: Trimax supports both dealers and direct customers—each with different pricing models, payment terms, approvals, and tax requirements. The existing system lacked the sophistication to manage onboarding, verification, and ERP synchronization efficiently.

Despite these challenges, Trimax’s vision was clear: simplify complexity, strengthen dealer relationships, and build a scalable digital foundation for global growth.

Solution: i95Dev’s Connected Commerce Transformation

1. Adobe Commerce Foundation

  • Built a robust Adobe Commerce platform tailored for manufacturing-led B2B workflows
  • Designed to handle complex product relationships, pricing logic, and customer types

2. Deep ERP Integration

  • Implemented seamless, bi-directional integration between Adobe Commerce and Microsoft Dynamics 365 F&O using i95Dev Connect
  • Automated synchronization of customers, pricing, inventory, orders, and tax data

3. Intelligent Product & Ordering Experience

  • Enabled recursive BOM (“part within a part”) functionality to sell complete mower assemblies and individual replacement parts
  • Introduced smart cart-splitting logic to support mixed orders—allowing instant checkout for parts and quote requests for large equipment

4. Dealer & Customer Onboarding 

  • Streamlined registration for existing and new customers with ERP-backed account creation
  • Introduced approval workflows and tax-exemption validation to maintain compliance and control

1200+

Projects Completed

450+

Customers across 15+ Countries

25+

Industries served

150+

eCommerce Enthusiasts 

Real Impact. Measurable Results.

Operational Efficiency

Automated ERP synchronization eliminated manual data entry and reduced errors.

Improved Buying Experience

Dealers and customers gained self-service access, accurate pricing, and transparent ordering workflows.

Higher Sales Confidence

Quote-based logic reduced cart abandonment for high-value equipment while improving parts conversion.

Stronger Compliance & Trust

Integrated tax validation and approvals reinforced Trimax’s reputation for precision and reliability.

Trimax’s journey demonstrates how manufacturers can move from static catalogs to intelligent, ERP-connected B2B ecosystems. By aligning digital commerce with real-world manufacturing processes, Trimax transformed complexity into a competitive advantage.

Real Results in Action




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