Drive customer experience
and loyalty by

Integrating Salesforce Marketing & CRM with eCommerce store on Adobe Commerce (Magento), Shopify, or BigCommerce.

Are you looking for ways to target your customers better, serve them effortlessly, or personalize their shopping journey? You can achieve this and more by integrating your eCommerce store (on Adobe Commerce, Shopify, or BigCommerce) with your Salesforce Marketing and CRM system.

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Hair Direct

Hair Direct, a 20-year old hair solutions company, automates integration between eCommerce, Salesforce Marketing, and other internal systems to drive operational efficiency and streamline customer experience across multiple touchpoints.

This automation helped them

  • Run targeted marketing campaigns.
  • Improve customer service interactions and customer engagements with Marketing automation.
  • Reduce content management overhead across channels.
  • Manage inventory better.

International EZUP

i95Dev helped International EZUP, a leading merchant selling portable shelters, banners, flags, and more to customers across 100 countries, automate business processes and streamline customer service by integrating Magento eCommerce, ERP, and Salesforce CRM systems.

The integration helped them

  • Reduce the number of customer service calls.
  • Increase conversions and average order value.
  • Streamline order fulfillment and inventory management.
  • Improve resource efficiency.

Leads and Customers

Build and leverage a 360-degree view of the customers and personalize your interactions to drive customer loyalty and customer lifetime value

Items/ Products

Enable your sales and customer service teams with updated product and inventory information to increase customer lifetime value (CLTV) by making informed sales decisions.

Product Pricing

Reduce the quote-to-order cycle by offering your customers personalized prices and offers by leveraging the price rules defined in your eCommerce system.

Orders

Improve the efficiency of your customer service team and enable them to focus on improving customer experience and shopping experience with updated order status and shipping information.

Abandoned Carts

Drive sales and improve conversions with targeted marketing and promotions by leveraging abandoned cart information from your eCommerce system in your Salesforce Marketing and CRM system.

Invoices and Payments

Improve account receivables by leveraging past invoices and payment information from your eCommerce system to negotiate better terms with your customers.

Advantages of eCommerce and Salesforce Marketing and CRM integration

Improved customer loyalty and satisfaction

Efficient and motivated customer service teams

Effective multi-channel marketing campaigns

Increased customer lifetime value

Increased sales and informed decision making

Improved operational efficiency

1000+

eCommerce Projects

25+

Industries Served

15+

Countries Served

360°

solutions
and trusted services

300+

eCommerce &
Integration Enthusiasts

400+

eCommerce Integration
Product Variants

Related Content

Want to integrate
your eCommerce store

(Adobe Commerce, Shopify, or BigCommerce) with Salesforce Marketing and CRM?