Performance and growth of a brand pivots around a single focal point called customer experience. The traditional approaches to sales strategies are fast losing ground with a steady shift to customer centric retailing.
Now keeping pace with this transitional phase in retail can be a complex task since the entire exercise is based on behavioral aspects. Brands have evolved with the change and begun directing efforts towards customer loyalty, which is now critical to increase sales and revenues.
With the following whitepaper, we attempt to help businesses understand this emerging trend and how it can be leveraged to impact sales and revenues.
Here’s a glimpse of what we cover in this whitepaper-
- Introduction to customer centric retailing and its importance
- Transition of retailing and the subsequent impact on retailers
- Benefits of Magento commerce in this context
- How i95Dev can help you achieve customer centric retailing